To place an order, simply add all desired items to your shopping cart. To place any of the items in a shopping cart, simply click on its price on its individual product page under "add to cart." You may change quantities by entering a desired number and hitting the 'recalculate' button. To remove an item, simply set its quantity to zero. Once complete, please hit the 'checkout' button.
We keep all your information private and secure. All orders are placed through our secure server. And we will not release an iota of this information to any third party. Please refer to our privacy policy for further information.
Your order is despatched once the payment has been approved and your delivery / billing address has been verified.
We aim to dispatch orders received on a business day by 4pm GMT on the same day. Orders placed after this, over the weekend or during peak periods will go out the following business day.
Our UK delivery prices are very reasonable: standard delivery within the UK is only £2.95. Delivery to Europe is £3.95. We also offer free delivery for orders above £30 to the UK and £40/€50 to Europe.
A delivery surcharge of £3.95 applies on all orders to Belarus, Russia and Ukraine.
For the UK, delivery usually takes 1 to 2 business days from time of despatch. Deliveries to Europe take 3 to 8 business days, but may take up to 40 days to some remote destinations.
To send to a different address, simply select "or enter a new address" in the delivery address section of checkout and enter the gift recipient's address.
All your purchases may contain a gift message at no additional charge. Simply select "yes" when prompted "Is this a gift?" in checkout and enter your message.
The entry point for your gift-certificate is found on the very first check-out page, where you are given an option of using a gift-certificate or credit card. Please select 'gift-certificate' and our system will automatically subtract its amount from your purchase. And allow you to place any amount remaining on a credit card of your choice.
We unfortunately may not do this retroactively, so please follow these instructions thoroughly and email us if there are still problems before completing your order!
